Any order made and executed with Promo Flash, in whole or in part, is unique and printed to your specifications. As a result, you are unable to cancel an order from the time you placed it. Therefore, no refund will be granted in such circumstances.

Prices posted on the Promo Flash website are all subject to confirmation when ordering. If there is a difference between the price displayed on this site and the actual price of the product, we will notify you of the discrepancy in order to remedy the situation quickly.

If the final product has a manufacturing defect, you must notify us within four business days of receiving the goods. We will assess the situation in order to propose an arrangement or simply to proceed with a new production entirely at our expense.

No refund or agreement can be made if your visual contains an error that is noticed after production.