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Orders are taken into account quickly, so you may be denied a file change if the print is started. For any changes, please contact us by phone as soon as possible at 514-402-8576.
The time frames displayed on our website are accurate, but are not guaranteed unless one of the ’24h’ options, ’48h’ or ’72h’ is selected when ordering. The delivery times mentioned on the pages of our products are working days that do not include holidays.
We ask for files in PDF format in high resolution (300 DPI), with a margin of safety (bleed) of 1/8″. The colors used must be in CMYK. We recommend that you consult our warranties to learn more about this.
If the final product you received has a printing defect, please notify us within 4 business days of receiving your order. Certain conditions apply. We invite you to consult our return policies to learn more about the subject.